business analyst in London - Computershare

Job Overview

London, England
Job Type
Full Time
Date Posted
10 days ago

Additional Details

Job ID
Job Views

Job Description

Business Analyst- Contracting Opportunities
Location Homebased
Competitive Day Rate salary
We give you a world of potential
We have a fantastic opportunity to join our forward thinking and dynamic Change function This role can be based anywhere within the UK, however there will be a requirement to visit our Skipton office if required.
We can offer a variety of exciting opportunities in a role that will allow you to get involved in some exciting projects, particularly within remediation as part of our Business Change function within Computershare Loan Services.
A role you will love
We have a vast and diverse portfolio of change projects, and we are looking for you to come and collate, shape, and manage requirements from our stakeholders. Developing robust proposals that provide solutions that meet our requirements and following these through to successful implementation will be the critical part of your role.
Being focused on compliance and governance whilst maintaining a low-risk appetite is essential to performing successfully not only in your role but our business. You will ensure that the development of solution proposals and option papers are fully approved to allow the decisions that are made are effective and in-line with our strategic objectives. The same approach also stands when you are looking at development and approval for any estimates for implementation.
As a B2B organisation, most of what we do has client impact and therefore it is imperative that any changes to our Business Process Framework because of minor or major change are fully documented and accurate. This is so that as a business we understand and know how we are obliged to service our clients and its customers.
What will you bring to the role?
Ultimately, we are looking for proven Business Analysts who can demonstrate capability in the standard BA skills, methods, and techniques.
As a fast-paced organisation no two days are the same, therefore we are looking for you to be able to adapt quickly to changing circumstances, get to grips with complex projects/data and add value to us by seeing the bigger picture and driving continuous improvement in not just what you do but what we do.
Building and maintaining strong working relationships will come naturally to you and you should be able to evidence your ability to operate at all levels across the business, with clients and 3^rdparties. Equally, you will have strong negotiation and influencing skills and wont be afraid to challenge the status quo when needed.
Key skills and experience required:
Customer Remediation or Rectification Experience
Requirements gathering and interpretation
Data analysis
Customer journey and process mapping
Ability to plan and facilitate workshops
Experience of end-to-end business change projects
Mortgage knowledge is of benefit
BA qualification e.g., ISEB/IIBA an advantage
Excellent organisational skills and able to manage conflicting demands
Self-motivated but able to work collaboratively as part of a team
A company to be proud of
Computershare (ASX: CPU) is a world leader in financial administration with over 14,000 employees across 21 different countries delivering expertise to over 40,000 clients.At Computershare, its more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere.
A diverse and inclusive place to work
Computershare celebrates the diversity of ourpeople,and we welcome applications from everyone.
We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers needs to allow us to drive better outcomes.
Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.
Weve kept our business running during the pandemic by moving most of our employees to remote working, and by creating and maintaining a safe environment for those people who need to be in the office. We carefully limit the amount of people at our locations and ensure that those who cannot work remotely are kept safe with proper distancing and protective equipment.
In most circumstances we are currently performing all interviews, assessments, and background checks online to ensure the safety of everyone involved. Should you be successful in securing a role and it can be performed from home, we will arrange for equipment to be sent to you and your onboarding and training will be provided remotely.


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