Lorien's client is a leading stock market index business, who are currently looking to expand their Technology sector, seeking a Junior BA to join their fantastic Glasgow-based team. They are looking for this individual to join them on a permanent basis, through a hybrid model.
The general purpose for this role will be working closely with the tech team, acting as the main operational contact for customers, sales and technical staff in the communication and execution of new processes or changes to existing services.
Requirement gathering and providing feedback to inform effective development of the client's platform.
Revise and adapt compliance processes, taking into account client policies and procedures.
Ensure the effective and efficient delivery of implementations tailored for key clients and resolving any issues that may arise.
Responsibility for key project deliverables and project planning/budget tracking.
Manage numerous customer implementations, whilst maintaining high levels of customer engagement.
Accurately record functional specification documentation.
Conduct effective analysis into operational issues - highlighting business trends and areas for improvement.
Experience of project management and/or Business Analysis in a tech environment
Knowledge and experience of SAAS (Software as a Service)
For this position, our client is offering a remunerations package including competitive salary, 10% pension scheme, private medical cover, and discounted gym memberships. If you are interested in this position and fit the above description, then please apply below!
Carbon60, Lorien, SRG - the Impellam Group STEM Portfolio is acting as an Employment Business in relation to this vacancy.