business & support analyst in Maidstone - Constant Recruitment

Job Overview

Maidstone, England
Job Type
Full Time
Date Posted
3 days ago

Additional Details

Job ID
Job Views

Job Description

Unit4 Business World Agresso Senior Support Analyst
£45k - £50k
The main office is based in Maidstone, Kent but this can be a remote role. There is a requirement to work one day a fortnight in the office but they do have multiple offices over the UK and so you could choose the office that is closest to you
A Unit4 Business World (Agresso) Senior Support Analyst is required to join the internal support team of my global client.
My client is heavily committed to using Agresso globally. Due to increasing numbers of clients and project work, we are looking for someone to join our Unit4 Business World (Agresso) Support Team. The team provides support and training for Unit4/Agresso and other related systems and processes. This will include working with clients (mainly remotely) to understand and resolve issues relating to U4BW and other integrated systems that fall under the remit of the team.
Our ideal candidate:
Experience with using and supporting Agresso/Unit4BW to an advanced level
Someone who can provide excellent customer service to our clients
An ability to quickly understand and troubleshoot an issue
Excellent clear communication skills and able to format responses to what can be technical issues in an easily understandable way
An understanding of the life cycle of a project
An understanding of integrations and integration methods and processes
An understanding of financial and accounting processes
SQL experience would be an advantage
Able to test new releases of software and enhancements and report findings in a clear and accurate way
Supporting internal team members
Assisting with projects and implementations
Able to work effectively within a team structure and with team members


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