Business Process Control Analyst - Marketing in Helwith Bridge

Job Overview

Helwith Bridge, England
Job Type
Full Time
£65,000 - £65,000 Per Year
Date Posted
11 days ago

Additional Details

Job ID
Job Views

Job Description

A dynamic, global Manufacturing organisation who deal in high-end technical products and is based in newly furbished offices in the Maidenhead area, have a great opportunity for a Business Process Control Analyst in their energetic Marketing department. The successful candidate will be working with a great team, leading and supporting strategic business projects with the opportunity of hybrid working.


Identify opportunities for process improvement and make recommendations - through process reviews, or data analysis
Work with other Business Analysts and IT to produce clear and well documented business requirements, process and data flow diagrams.
Work with the Project Manager to lead and facilitate discussions with business stakeholders to establish the scope, business needs, project objectives, acceptance criteria and
Work with relevant business stakeholders to understand and define the as-is and to be end-to-end business processes and solutions
Work with our BPOs to develop appropriate policies to ensure appropriate governance of the new process and solutions
Analyse the impact of the proposed solutions across the end-to-end process, ensuring the proposed solutions and processes are optimised and well controlled
Facilitate discussions, obtain business feedback and translate the feed-back into business requirements for the development team
Ensure business requirements are accepted and approved by the relevant business stakeholders
Review test results to ensure they correspond to the expectations and requirements of the business
Produce documentation to support users
Review and manage CRs to ensure the requirements are appropriate and lead the UAT effort
Primary focus will be on sales and marketing processes, you will need to work closely with other Business Analysts in the department to ensure impact on other process areas are well Requirements:

Proven experience in the areas of e-Commerce sales and/or sales and marketing in general
Ability to communicate (verbal and written) clearly and effectively with IT and business stakeholders, with proven experience in acting as the "bridge" between the two parties
Skilled at capturing business requirements
Skilled at process design and improvement
Skilled at application testing
Basic data analytic skills to analyse data (e.g. SQL or advanced Excel) essential
Experience and knowledge in e-Commerce applications desirable
Knowledge of ERP such as SAP desirable
Experience and knowledge in CRM applications such as Salesforce a bonus
Experience in marketing, customer and sales data analytics a bonus
Experience in both waterfall and agile project methodologies a bonus
Background in information security, audit or internal controls function a bonus
A creative problem solver
A highly organised self-starter who can deliver results with minimal directions and capable of working on multiple projects
A team player with strong stakeholder management and facilitation skills
A highly effective communicator with stakeholders from different backgrounds and business areas
Able to travel within Europe

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted


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