Business Analyst UK Remote Permanent Competitive Salary 25 day holiday bank holidays Employee Share Plan 10% Company Pension contribution Flexible Working Hours Excellent Working Culture Progression Opportunities Training & Development Computershare's Business Improvement Group (BIG) oversees projects and programmes across the organisation including process improvement, acquisitions, integrations, new products and regulatory change. We provide business solutions, improvements, change management and strategic planning in the areas of people, process and technology for Computershare UK, Channel Islands and Ireland (UCI) regions. Computershare is a company founded on technology and has always focused high levels of investment in change management the BIG team are at the core of Computershares drive to continually improve our business to the benefit of our clients, customers and employees. We offer career development in a team with unique exposure to all area of the business. Job Purpose Our Business Analysts work independently or in support of the Project Managers on major strategic projects, software development projects, or process improvements emanating via the demand management channel. Touching the majority of our business units, this opportunity gives the jobholder the chance to work on a variety of challenging initiatives, providing the platform to build an enviable knowledge base across all our products, whilst enhancing his/her relationships across all levels of management and staff. We are looking for individuals with the ability to learn in a fast-paced environment, and who can work closely with the business and technology teams to effectively deliver change. Working within projects or pushing through process improvements, the successful candidate will be expected to hold all the skills necessary to service multiple work streams (including people, process and technology). Key Accountabilities Analyse complex issues and identify root causes Work collaboratively and build relationships with internal and external stakeholders to elicit requirements acceptance criteria to ensure the business objectives and product vision is being delivered Develop requirements and produce high quality process flows Create and run test cases Validate business cases to ensure all benefits are measurable Present analysis and process reviews to stakeholder and project groups Manage workshops and meetings with business and technology Identify risks and track through to resolution Support the business to ensure readiness for change (e.g. UAT, Training, documentation etc.) Implement process improvements and system deployments Work to agreed deadlines and coordinate others accordingly Skills, Experience & Competencies Were looking for demonstratable experience of analysing complex issues and identifying root causes. Key to this role is the need for advanced Excel skills, ideally with pas experience of access database management or dealing with SQL queries. Documenting and/or designing business processes Change Management has a positive, pragmatic, and collaborative approach Understands Cost / Benefit analysis and financial impact Demonstrate experience liaising with stakeholders to elicit requirements and/or improvement opportunities using a broad range of technologies or frameworks A good communicator, experienced on multiple levels via multiple channels Ability to articulate requirements and tailor to target audience Demonstrate successful and timely project delivery Ensures commitments are met, solicits opinions and ideas Shares information and ideas with others, has good listening skills Rewards designed for you Employee Share Plan. Set aside salary to purchase shares in our company and youll increase your investment when you receivea generous company contribution towards additional shares. Health and Wellbeing. Ourhealth and wellbeing rewards can be tailored to support you and your family. Save for Your Future. We will support you along your retirement savings journey. Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you. Employee Discounts. Weve partnered with other organisations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation, and days out as well as with many big brand shops. Extra Rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options. Compensation. To be discussed. A diverse and inclusive place to work Computershare celebrates the diversity of ourpeople,and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers needs to allow us to drive better outcomes.We are happy to accommodate individual needs during your applicationjourney. If you require disability accommodations or adjustments, please email us atdetailing your requirements and contact information. Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.