Customer Journey Business Analyst in Edinburgh - Lorien Resourcing Limited

Job Overview

Edinburgh, Scotland
Job Type
Full Time
Date Posted
8 days ago

Additional Details

Job ID
Job Views

Job Description

### Job Description
Our leading UK banking client is seeking a **Customer Journey Business Analyst** to join the bank, please see the details of the role below -
**Location:** UK offices (remote/hybrid working)
**Duration:** 6 months initial contract with likely extensions
**Skills/experience required:**
* Proficient in Customer Journey Mapping. * The ability to influence stakeholders and manage relationships effectively. * Strong attention to detail to be able to create process flows, capture processes and any improvements. * Experience of requirements gathering with key stakeholders as well as managing project delivery. * Experience of Agile ways of working. * Proactive/ confident individual able to support a large team and enable them to meet project deliverables. * Familiar with design processes (ideally digital design i.e. of platforms, systems, websites) would be an advantage. * Knowledge of Agile tools such as JIRA / Confluence would be an advantage.
**If this role seems a good match for your skills and experience, please apply with your CV.**
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age


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