Job Overview

London Colney, England
Job Type
Full Time
£35,000 - £35,000 Per Year
Date Posted
12 days ago

Additional Details

Job ID
Job Views

Job Description

Corporate Resources is currently recruiting for a Business Analyst to join a growing cloud solutions provider based in the City of London. The overall purpose of the role will be responsible for liaising between stakeholders and system developers to understand business scenarios and problems to report back to management.


* Elicit requirements and define the scope of backlog items (epics/features/user stories) that guide the development team.

* Develop appropriately detailed specifications for product features so they are clearly understood by the development teams.

* Articulate business and user problems, identifying opportunities and ways to address these problems.

* Participate and lead agile ceremonies such as - planning, refinement, daily stand-ups and retrospectives.

* Play a leading role in the adoption of agile ways of working within the business and facilitate collaborative working to establish the foundation for feature team delivery.

* Business process re-engineering where applicable and the write and edit of relevant documentation of processes, systems specifications, standard operational procedures and flow diagrams to illustrate ‘as is’ and ‘to be’ business processes.

* Ensure the integrity of the ServiceNow platform is maintained by adhering to best practice while still achieving valuable outcomes to support the business.


* An in-depth knowledge of Agile approaches such as Agile DSDM, Scrum, Lean Startup, Test Driven Development, and Continuous Integration & Delivery.

* In-depth knowledge and experience of ServiceNow products / capabilities.

* Worked on at least one end to end ServiceNow or business transformation programme.

* Facilitated workshops using a wide variety of techniques and innovation games like user story mapping and assumption mapping.

* Experience in capturing Epics, User Stories and Acceptance Criteria for client requirements, working with developers and QA testers to prepare user stories for delivery, using techniques such as 3-Amigos to ensure a shared understanding.

* Familiarity in managing the project backlog, including prioritisation with the Product Owner, with user-centered requirements engineering, acceptance criteria and testing charters.

* Professional Qualifications e.g. ITIL / Lean Six Sigma / Scrum / Agile DSDM


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