Job Overview

Location
Tunstall, England
Job Type
Full Time
Salary
£9,235 - £9,235 Per Year
Date Posted
12 days ago

Additional Details

Job ID
33652928
Job Views
2

Job Description

ABOUT THE APPRENTICESHIP

As an Office Junior / Apprentice at Phoenix you will answer incoming calls, schedule appointments and assist with the administration of a wide variety of Central Heating Installation and Servicing Contracts.

Typical Activities:

- Answer incoming calls.

- Book appointments.

- Deal with enquiries

- Liaison with customers and clients.

- Scanning, filing and general office duties.

- Customer service follow up calls.

- Extracting information from internal systems, producing summaries and assisting with certain elements of reporting.

- Other administration tasks which may arise on an ad hoc basis.

Required skills

-Must have a positive and relaxed nature.

- Solid computer skills.

- Customer service will always come first to you.

Personal qualities

• Enthusiastic

• Friendly and approachable

• Motivation and flexibility to learn a range of tasks and skills

• Positive attitude

• Hard working

• Reliable

• Trustworthy

• Good timekeeper

•Good Manners

•Team Player

•Good customer service

Throughout the duration of the apprenticeship, you will undertake a Business Administration Level 3 Standard Apprenticeship

Working hours
Monday-Friday 9am-4:45pm

ABOUT YOUR EMPLOYER

Phoenix Gas Service is a progressive and well-established family business. We have been in business for 30 years and provide all Central Heating and Hot Water needs using Renewable Energy alternatives

Location

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