Customer Experience Analyst - 2-3 years Business Analyst Experience in City of London - Corecruitment International Careers

Job Overview

Location
City of London, England
Job Type
Full Time
Salary
TBC
Date Posted
4 days ago

Additional Details

Job ID
33635716
Job Views
2

Job Description

Job Title: Customer Experience Analyst
Salary: £30,000 - £40,000
Location: London, Old Street – Hybrid
About the company:
A new group coming from an established company making the leap into filtered water for homes and commercial businesses.
Driven by technology and a conscious environmental impact, this company is getting ready to drive forward healthier lives without plastic water bottles.
About the role:
The Customer Experience Analyst will be responsible for improving existing and defining new customer journeys. This will involve facilitating workshops with colleagues across functions to define back-end processes as well as working with an IT team to automate what can be automated to build a scalable platform for growth. I'm looking for someone with 2-3 years industry experience in smaller companies.
Experience:
Process defining
Data analysis
Workshop facilitation
2-3 years Business Analyst Experience
System implementation
SAP experience beneficial
Salesforce CRM experience beneficial
Skills
MS Excel
ERP / CRM development
Process redesign
Analytical approach to problem solving, able to gather accurate and complete data
Good people person
If you are keen to discuss the details further, please apply today or send your cv to
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