Interested in this role You can find all the relevant information in the description below.
This is a fantastic opportunity to support within a school as an administration apprentice working front of house on reception and play a key role within the community.
Role and Responsibilities
General admin duties including answering phone calls, email enquiries, greeting patients and visitors into the office, signing visitors in and out and dealing with queries, photocopying and post.
Using Word and Excel to create documents and spreadsheets for daily use with administration tasks.
Using school based electronic systems in order to support with all areas of admin.
Provide admin support for teaching staff throughout the school as required.
Assist the Communication & Administration Officer with updating website and other communication channels as required, showcasing the school’s activities.
Assisting with pupil events to ensure smooth process e.g., school photos, pupil immunisations etc.
A level 3 apprentice will be expected to take full responsibility for an aspect of school administration and to lead a workplace improvement project with the aim of delivering a more efficient service to an aspect of the office’s work.
Sense of humour
Willing to work in a close-knit community
Ability to be proactive at all times
Deal with a variety of personalities within students
Maths, English and ICT, GCSE Grade 4-9 or equivalent
Maths and English to Level 2 required, if not already achieved
Knowledge, Skills and Behaviour in relation to:
Customer service principles and practices
Knowledge and understating
Managing challenging situations and taking ownership
Health and safety
Ongoing assessment by the employer and provider – for example meetings with apprentice, employer and learning provider, observations of workplace, gathering evidence
Undertake a self-assessment in the last month of their apprenticeship to enable them to see whether they are confident that they have taken on board all aspects of the occupation. This self-assessment must be submitted to the independent end point assessor as a source of evidence to prepare for independent End Point Assessment which will include a showcase portfolio; a project; an employer reference and a structured interview about their portfolio and project.
Strong progression for the right candidate
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