Is this the role you are looking for If so read on for more details, and make sure to apply today.
If you are not already a patient at this medical practice, and would like to get your foot through the door in a Medical setting, this is the perfect position. If you are dependable, bubbly and able to multi task… Look no further because this vacancy has your name all over it. Excellent opportunity, don’t miss out.
Gosforth Memorial Medical Centre
Newcastle Upon Tyne , NE31TX
Role and Responsibilities
Respond to routine correspondence and enquiries from a range of clients.
Front of house operations - reception duties
Contacting patients/services via telephone and email
Back office admin; medical filing of patient records
Contacting patients about test results
Sending files/documents to hospitals and doctors
Ordering patient prescriptions
Be well presented at all times
Responding to email enquiries
Answering telephones and dealing with customer enquiries with an excellent telephone manner
Deal with customer contact effectively and efficiently, in line with the firm’s expectations and company ethos
Maintain manual and computerised filing systems.
Dealing with clients face to face and over the phone to manage cases and communicating information correctly
Data entry using computerised systems
General office duties (faxing, filing, scanning, photocopying etc.)
Other roles and responsibilities where appropriate
Good knowledge of Microsoft Office systems
Good keyboard skills
Excellent telephone manner
Numerate and Literate
Excellent communication and interpersonal skills
Ability to work to tight timescales
Good communication skills
Accurate and good attention to detail
(Full training will be provided for the right candidate)
Maths, English and ICT, GCSE Grade A-C / 8-4 or equivalent
Level 3 Business Administration Apprenticeship.
Maths & English level 2 if not already achieved.
Appts with apprentice, employer & provider, observations of workplace as well as gathering evidence.
Undertake self-assessment in last month of apprenticeship. The self-assessment must be submitted to the end point assessor as a source of evidence to prepare for End Point Assessment which will include a showcase portfolio; a project, employer reference & interview about the portfolio and project.
Very good opportunity to develop and grow within the organisation with a good career route. The employer has a clear plan for developing this role for the right candidate
Get in touch
If you can’t see what you are looking for, or would like to speak to one of our staff about your course, please fill in the form below and we’ll be in touch soon. Or if you need to speak to someone urgently, call us on 0191 433 8646
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