Domestic Loss Assessor in South West London - IPS Group

Job Overview

South West London, England
Job Type
Full Time
Date Posted
5 days ago

Additional Details

Job ID
Job Views

Job Description

Can you see yourself in a BMW 1 Series, Audi A3 or a Mercedes A Class?

We are working alongside a leading UK Claims consultancy, who cover claims nationwide, where you have the opportunity to join the team as domestic loss assessor. You will be able to work autonomously while also working with the domestic team and get all the support you need.

The role:
Respond to client's initial claims and undertake site visits as required, sometimes during unsociable hours.
Liaise with the client's insurance company and/or appointed loss adjusting company to oversee the claims and communicate on behalf of the client.
Liaise with surveyors and contractors and attend meetings throughout the duration of the building claim.
Present and negotiate the claim, achieving the maximum value possible.
Develop trust and positive relationships with the clients and all parties involved to achieve a successful negotiation.
Oversee the claim from start to finish with full responsibility for a satisfactory outcome.
About You:
The ideal individual will ideally have a minimum of 5 years' experience in domestic claims in excess of £50,000.
You will work in a large team of loss assessors who work on behalf of the policy holder to maximise their claim against the insurance company and ensure that they receive their full entitlement under their insurance policy.
You will manage the claim process for from end to end.
It is really satisfying and rewarding work to support your clients in some of their most difficult challenges.
At least 5 years' experience in a related/similar sector.
Previous client facing experience is essential.
Motivated, enthusiastic, proactive, a self-starter, great organisation skills
Strong customer service ethos that reflect our values u Love having your own caseload u Great people person who can build relationships.
A Driver and prepared to travel
Confident with IT including Word, Excel, and Outlook
You will be provided with a company car, and flexible working is also on offer, but there is an office should you choose to be in.

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