IF YOU CARE, THERE’S A PLACE FOR YOU HERE
For a career path that is both challenging and rewarding, join Sedgwick’s talented team of 27,000 colleagues around the globe. Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. Whether they have a workplace injury, suffer property or financial loss or damage from a natural or manmade disaster, are involved in an auto or other type of accident, or need time away from work for the birth of a child or another medical situation, we are here to provide compassionate care and expert guidance. Our clients depend on our talented colleagues to take care of their most valuable assets—their employees, their customers and their property. At Sedgwick, caring counts®. Join our team of creative and caring people of all backgrounds, and help us make a difference in the lives of others.
We're excited to offer the opportunity for an experienced Commercial Property Loss Adjuster to complement our existing team covering Scotland, handling a portfolio of Commercial material damage and Business Interruption losses.
You'll be responsible for all reports regarding each visit and full diary maintenance. Additionally, you will be required to manage a caseload effectively providing service delivery within clients SLA`s and meeting challenging audit criteria. Monthly settlement and /or financial targets will also be set by your line manager.
Although you`ll be working autonomously, your line manager will maintain regular contact with you to discuss service delivery and in particular to provide guidance and mentoring in relation to more complex and challenging claims.
Candidates should have experience of commercial losses and be able to demonstrate a track record of providing excellent customer service. Existing market profile within the Scotland area would be an advantage. Competitive package commensurate with experience will be provided.
Many of our colleagues now benefit from working flexibly between the office and home, which helps support a healthy work/life balance. When you do spend time in our offices, you’ll experience bright and open surroundings which offer excellent areas for collaboration as well as desk space. It’s an ideal environment for working alongside and interacting with fellow colleagues.
You will have/will be:
Customer focus with a track record of delivering outstanding levels of service
Solid experience of dealing with commercial claims
Ideally be or have a commitment to progress with ACII and ACILA qualifications
Superb communications skills
Ability to work as part of a team
The ability to work on your own initiative and take ownership of your own caseload of claims
Develop and maintain a close working relationship with the customers, to promote customer satisfaction during all stages of the claim
Able to build good relationships with clients
Conscientious, hard working to achieve and exceed the required results, as well as flexible and adaptable during times of surge
Be able to prioritise your workload on a daily basis
Ideally be educated to an advanced level
Full UK Driving Licence is essential
What will you get for this role?
Competitive salary depending on skills, experience and qualifications
A Self Invested Personal Pension Scheme
Discounts on various products and services
Employee assistance programme for employee wellbeing
Group Income Protection
Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps