Job Overview

Location
Cheltenham, England
Job Type
Full Time
Salary
£18,000 - £20,000 Per Year
Date Posted
13 days ago

Additional Details

Job ID
318703
Job Views
9

Job Description

Juice Cheltenham is delighted to be supporting a fantastic organisation in their search for a Customer Service Advisor, based in central Cheltenham.

As a Customer Services Adviser, you will develop knowledge of overseas qualifications allowing you to advise individuals regarding the international qualifications recognition and comparison process. You will maintain professional and supportive enquiry services including telephone advice, messaging and live chat. In addition, you will conduct a varied range of administrative tasks.

Duties:

  • Receive inbound calls from customers, assisting them with their enquiries
  • Develop knowledge of overseas qualifications allowing you to advise individuals regarding the international qualifications recognition and comparison process
  • Responding to customers via webchat and emails
  • Accurately update internal systems with new information

Experience/Skills Required:

  • Previous contact centre or customer service experience
  • Educated to A-Level or equivalent
  • Excellent communication skills

This is a fantastic opportunity, if you would like to find out more information, we would love to hear from you.

Location

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