Senior Sales - Builders Merchant

Job Overview

Canterbury, England
Job Type
Full Time
£25,000 - £35,000 Per Year
Date Posted
2 days ago

Additional Details

Job ID
Job Views

Job Description

First and foremost, we always want to recruit talented people that align well with our values and way of working; so whether you’ve never worked in this industry before, or had years of experience with one our competitors, you’re just as likely to be a great fit! A great Senior Sales Advisor will put the customer first, focusing on finding solutions for them and building trust. Truly acting as an entrepreneur you will be proactive, taking time to understand your customers. You’ll also show resilience when things don’t go according to plan; being open to new ideas and happy to learn.

There is some specific skills and experience we are looking for from suitable candidates;

  • An understanding of the market and product knowledge
  • A strong Sales focus with experience in a similar role
  • Passion for delivering great customer service
  • Self-motivated and able to work on own initiative as part of a team
  • Demonstrable customer service focus

What will I be doing in the role?

Our Senior Sales Advisor is an important contributor to the performance of the business and to ensure our customers have a positive experience with us. To support our customers effectively you will;

  • Maximising customer interactions to support achievement of sales and profit targets through upselling and cross-selling relevant products offering specific product advice
  • Developing new customer accounts and lapsed accounts
  • Build strong, effective relationships with customers and suppliers, managing feedback accordingly
  • Ensuring all customer orders are fulfilled in a timely fashion
  • Supporting all Company initiatives
  • Following plans to continuously improve customer experience
  • Understanding local market issues and communicate to Manager to support sales growth plans
  • Advise customers on trading terms and conditions and information in relation to customer accounts and credit levels


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