German Speaking Technical Support Engineer

Job Overview

Birmingham, England
Job Type
Full Time
£25,000 - £30,000 Per Year
Date Posted
5 days ago

Additional Details

Job ID
Job Views

Job Description

To £30,000 + good benefits

The Company
Our client is a leading manufacturing and engineering business with operations across the world. Due to an exciting time of growth, our client is looking to appoint a german speaking technical engineer to join their busy team.

The Role
This opportunity is for an individual to deliver remote customer and colleague support to the business' products and interfaces. The candidate will be able to provide focussed multilingual (English and German) aftersales support for the product range. This is an excellent opportunity for someone with engineering experience and have technical knowledge to become involved with a large growing company supporting the German customer support force working and within a small friendly team.

Responsibilities include the following:

  • Provide day to day technical support to the customers, both internal and external
  • Work closely with controls team to support and advise on internal network issues remotely on customer sites
  • Take on customer issues and follow through business until resolved
  • Serve as a point of contact for customers seeking technical assistance over the phone or email
  • Customer management, ensuring tasks are owned and customer is always informed
  • Identify and suggest improvements on procedures

The Person
To be successful for this position the ideal candidate will have the following skill set:

  • Fluent in speaking German
  • ONC or equivalent electrical or electronic engineering
  • The ability to explain technical problems simply
  • Positive mental attitude
  • Team player
  • Knowledge of PLC's, TCP/IP & networking and Motion control would be desirable skills to have

How to Apply
To apply please submit your detailed CV and quote your current remuneration details, together with reference number 372558.


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