Due to our continued success, we now need an additional Sales Administrator to join our team focussing on raising quotations and processing for our clients UK and Overseas. The role would suit candidates with experience of raising quotations and pricing for customers and then processing orders for a product, equipment or parts whilst keeping the customer updated of their order progress. We are offering a generous starting salary of up to £25k plus bonus with 8:30am – 5pm Monday to Friday working hours, free parking, 25 days holiday plus company benefits and bonus scheme.
We are a well established, successful international company that manufacture, sell and distribute a wide range of products across the UK, Europe and Overseas. We are seeking an additional Sales Order Processing Administrator to join our team within modern offices in Frimley. This is a key role reporting into the Sales Administration Manager providing support to the Sales Account Managers and our clients worldwide following the order process through from the initial quote to delivery ensuring accurate order processing and excellent client customer service at all times.
As one of our Sales Administrators, you will be responsible for:
Supporting the Manager in the day to day running of customer accounts via their in house portal providing the highest levels of customer service by managing enquiries and developing good working relationships.
Raise detailed customer quotes using in-house system from our overseas sites (US and Japan) and customers.
Co-ordinate enquiries from customers and their associated quotations.
Input and maintain order data on the company’s computer system.
Maintain and update CRM database.
Progress and re-schedule orders in accordance with customer requests and factory delivery dates.
Deal with returns.
Liaise with couriers and logistics companies.
Maintain daily contact with customers.
Maintain accurate records, including filing system.
Liaising with our overseas offices for quotes and pricings.
Develop and maintain good customer relationships.
Following design discussions, amend specifications.
To be successful you will previous quotation and sales order processing, sales quotations or sales administration experience and be looking for the next step in your career or you may be currently working within a sales support or sales administration role and seeking a new challenge within an international company. You will have excellent PC and literate skills with excel to an intermediate level plus a confident telephone manner. You will also be well organised and be able to use your own initiative when prioritising your own work load.
In return, we are offering the opportunity to join a friendly team, a stable and successful company and develop your skills within a busy role. We have an excellent work culture, full benefits package, free parking and 25 days holiday plus annual bonus scheme on top of salary based on company performance.
Please submit your CV asap for immediate consideration.