Job Overview

London, England
Job Type
Full Time
£30,000 - £35,000 Per Year
Date Posted
15 days ago

Additional Details

Job ID
Job Views

Job Description

We are currently recruiting for a Marketing & Digital Content Executive to join our Head Office team based in Soho. This position is ideal for someone with experience or enthusiasm for the hospitality industry, has experience and knowledge in marketing or content and would like to be part of a proactive team. You will need to be a confident communicator both written and verbal. You will help support the marketing and public relations activity within the department. You must be personable and friendly and be able to prioritise a busy workload. You will need to anticipate the demands of the department to provide effective support to the Senior Marketing Manager and Marketing Director and have a willingness to learn new things.

Essential Key Skills

  • Professional writing experience is essential, preferably editorial
  • Good communicator with excellent command of written English with copy accuracy
  • Very organised, efficient and creative
  • Excellent attention to detail
  • Strong numerical ability to create website and marketing reports, drawing findings accordingly. Experience with Google Analytics is preferred
  • Experience with InDesign and Photoshop is preferred
  • Desire to learn and develop
  • Ability to adapt to the working environment
  • Resilience and drive to get things right first time
  • The ability to work well under pressure and in a busy environment, as well as the ability to communicate cross departmentally
  • Confident and warm personality

Duties & Responsibilities


  • Website Editor for – responsible for editing blog posts and uploading 3-4 posts per week onto the website
  • Website Editor for - responsible for updating copy and visuals, including imagery and centre stage banners, creating copy for new events and various ticketing on for hotel related events
  • Implementing e-mail campaigns (including Kit Kemp Design Thread, hotel and restaurant newsletters, Shop Kit Kemp and London Film Club newsletters) by writing content, sourcing images, preparing databases, scheduling campaigns and updating the calendar, tracking responses, reporting results and cleaning data
  • Assisting with PR press releases
  • Attending weekly blog call with Kit Kemp and her Design Studio to discuss the weekly posts, report on the weekly performance of the website and newsletters


  • Assisting with brand partnerships and being the main point of contact for all local neighbourhood brand partners
  • Analysing data from marketing campaigns, websites and PPC campaigns, including google analytics, Data Studio and Site Improve
  • Assisting team members with day-to-day marketing tasks and coordinating marketing projects, research and activities as requested
  • Managing the monthly marketing reports across the group
  • Maintaining databases

Firmdale Hotels is an international award winning group comprising of 10 high end luxury hotels and 8 bars and restaurants in London and New York, offering exclusive training programmes and incredible career development. This a supervisory role and the normal hours of work are 40 hours per week.

What makes Firmdale such a special place to work?

  • We have created safe spaces to work and support our employees receiving lateral flow testing and the Covid 19 Vaccine
  • Employee led committees allowing you to have your say, generate ideas and make a difference
  • Social events and team activities (bowling, quiz nights, netball teams and more)
  • Award winning training opportunities (Apprenticeships, WSET, supplier visits and Master Classes to name a few)
  • Wellbeing activities and support available to all staff members

What are the Firmdale employee benefits?

  • Competitive salary
  • 28 days paid holiday (including bank holidays) increasing with length of service
  • Companywide and departmental incentives including a generous refer a friend bonus
  • Firmdale Experience and Long Service vouchers (Afternoon tea, dinner for two, Film Club and an overnight stay)
  • Wage Stream – An employee app to stream your wages before payday
  • Perkbox – An employee platform offering a huge variety of discounts and our reward and recognition program
  • Wait, there’s more! Quarterly team events, volunteering and regular Manager catch-ups

Why join Firmdale Hotels?

We are delighted to have been recognised by the hospitality industry for some of the great work our teams have done. To name a few of our recent awards and accolades;

  • Firmdale Hotels - “Winner of the Best Employer Award at The Cateys 2017 & 2020 and Number One in The Caterer Best Places to Work in Hospitality”
  • Manager of the year - Laura Sharpe, Cateys 2018
  • Hotel of the year - Group - Cateys 2018
  • HR Team of the Year at the Hotel Cateys 2017
  • Restaurant Team of the Year, Ham Yard Hotel at the Hotel Cateys 2017
  • Best Chef Development Strategy Award at the Springboard Awards 2017
  • Firmdale Hotels – “Excellence in Employee Engagement”, HR in Hospitality 2016
  • Firmdale Hotels – “Candidate Experience Award”, People Awards 2016
  • Ham Yard Hotel – “Best Afternoon Tea Award”, Harden’s 2016
  • Sarah Williams – “Food and Beverage Manager of the Year”, Hotel Cateys 2015

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.


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