Job Overview

Location
Rochdale, England
Job Type
Full Time
Salary
£19,000 - £19,000 Per Year
Date Posted
7 days ago

Additional Details

Job ID
30932
Job Views
4

Job Description

8.45am - 5.15pm / Monday to Friday / Customer Service Representative / Rochdale / £19k

Your new company
Your new company is a leader in it's sector and is looking for someone to join their team to look after their customers and give an excellent experience.
We are looking for genuinely personable people with a passion for customer service.

Your new role
You will be expected to:

  • Pose a smart appearance and professional approach to the job
  • Excellent I.T skills with particular emphasis on Microsoft Excel.
  • Have previous office experience
  • Very clear communicator both orally and written.
  • Flexible and able to work under pressure and manage a number of priorities effectively.


Key duties responsibilities:

  • Answering the telephone and providing customer support at all times.
  • Order processing and general office administration.
  • Build a personal knowledge of all aspects of the company's computer systems, understanding all of their functions and abilities.
  • Assist with the updating and monitoring of the C.R.M. (Customer Relationship Management) System.
  • Identify any opportunities to increase sales and profit within the department, communicating these to the manager.
  • Maintain awareness of new product development, new initiatives & all promotional activity.
  • Support External Area Sales Managers with their business development activities.
  • Liaising with internal departments and external carriers on a day-to-day basis.


What you'll need to succeed
Due to the complete diversity of the role we need someone who is a good all-rounder with an excellent team spirit. It will take at least 3 months to have the basic knowledge of our extensive product range; hence we need someone who will be committed and loyal to the company. Common sense speaks volumes, qualifications matter but you must be able to think on your feet.

What you'll get in return

You will be compensated £19k per annum with 25 days holiday plus statutory bank holidays.
You will be apart of a leading company with plenty of opportunities and a great environment with a good work/life balance.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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