Job Overview

Otley, England
Job Type
Full Time
£35,000 - £52,000 Per Year
Date Posted
11 days ago

Additional Details

Job ID
Job Views

Job Description

Are you a Service Manager looking for the next challenge and tired of working in big groups?

As an independently owned and family-run dealership, the company has a fantastic opportunity for an experienced Service/Aftersales Manager to join their long-established team in Otley, West Yorkshire.

Having owned the business for over 35 years, they have a longstanding reputation for providing excellent customer service with a substantial loyal, existing customer base.

As the Aftersales Manager, you will be joining a small, friendly and highly motivated team, for Renault and Dacia vehicles (both cars and vans) and all makes of cars.

Required experience:

For this role, you will ideally need extensive experience in running a Service/Aftersales department within a main dealership in the UK.

You will manage and control WIP, warranty and debtors as well as managing the parts support process and ensuring Aftersales franchise standards and manufacturer relationships are maintained.

You will need to be an adaptable, dynamic and hands-on individual who is able to command respect and trust and be responsible for developing and expanding the existing team. You must be able to solve problems, work on your own initiative and identify solutions for core issues, taking responsibility for your own decisions and actions.

You will need to be able to demonstrate a progressive career to date and have a good understanding of departmental KPIs and ideally have a strong technical background. If you are a commercially minded manager with a flair for selling your department and the ability to lead from the front with a strong focus on customer satisfaction and service, they want to hear from you!

Role Details:

  • Typical hours of work, 8.00 -. 6.00 pm (no Saturday working at present)
  • Basic £35,000 - £40,000 , depending on experience OTE £47,000 - £52,000
  • 22 days' holiday per annum plus Statutory Bank Holidays,
  • Company car and fuel for private use

If this sounds of interest, please click APPLY for consideration.



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