Job Overview

Leeds, England
Job Type
Full Time
£17,400 - £17,400 Per Year
Date Posted
20 days ago

Additional Details

Job ID
Job Views

Job Description

Do you have a background in retail or hospitality?

Are you looking to make the move into an exciting office environment?

Are you passionate about career progression and development?

If so then this could be the perfect role for you!

My client are a well-known, leading law firm based in central Leeds who are currently looking for a Client Services Coordinator to join their extremely busy department on a permanent basis after the company have won several new contracts. The role is extremely varied, fast paced and challenging and offers excellent career progression and development through the business. The company have excellent incentives in place such as a generous holiday allowance plus a day off on your birthday, dress down Fridays, 30 minute early finish on the last Friday of every month and the opportunity to earn a generous bonus on top of your basic salary.

The Client Services Coordinator role is a brilliant opportunity for someone who has worked in a fast paced retail or hospitality environment or someone with previous customer service and/or administrative experience. The Client Services Coordinator role offers brilliant support, a full training programme and the opportunity/sponsorship of further education. The Client Services Coordinators are able to learn a wide variety of new skills and gain exciting experience whilst working in such an interesting environment.

Your main responsibilities will include:

  • Provide excellent customer service on every call
  • Offer support and guidence throughout the mortgage/remortgage process and answer any questions relating to the clients case file
  • Liaising with banks, clients and legal firms in relation to Remortgage applications.
  • Answer all queries within service levels.
  • Liaise with customers throughout the Remortgage process
  • Liaise with legal teams to ensure all service levels are met.
  • Liaise with financial institutions in obtaining information.
  • Input of data onto the computerised system.

Personal Qualities:

  • Excellent communication and customer service skills
  • Ability to meet tight deadlines and targets and to work under pressure
  • Good team player, but also ability to work on own initiative
  • Good attention to detail
  • Good organisational skills
  • Good data input skills
  • Previous conveyancing experience is desirable but not essential
  • Experience of working within a fast paced and high volume environment is essential

What you will get in return:

  • 25 Days holiday plus the day off on your birthday Plus bank holidays off
  • Monthly Quiz nights
  • Monthly raffles
  • A competitive Salary
  • 30 minute Early Finish and Free Drinks Social Event on the last Friday of each month (subject to hitting target) & Dress Down day every Friday
  • Sponsorship of Further Education such as CLC & Proven track record of internal promotion
  • Offices in Leeds and Hull city centres and potential for hybrid working
  • An excellent bonus scheme
  • Smart Casual dress code
  • Profitable global company
  • Market-leaders in their specialism with excellent service reputation.
  • Family-friendly policies with a strong focus on work/life balance - e.g. paid birthday leave
  • Significant career progression opportunities - large in-house training function
  • Highly innovative with a strong focus on technology

Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application.

(Jo Holdsworth Recruitment - Recruitment Agency)


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