Job Overview

Richmond, England
Job Type
Full Time
£35,000 - £40,000 Per Year
Date Posted
13 days ago

Additional Details

Job ID
Job Views

Job Description

(Small On-Site Property Management Company based in Richmond)

3-month Contract Position (with extension possibilities) : 40 hours per week (on site)

Salary £35,000.00 to £40,000.00 (depending on experience)

26 days annual leave with compulsory Christmas Closure

Duties & Responsibilities

The Estate Manager reports to the Board of Directors. Currently, 2 full time maintenance and administration staff report to the Estate Manager.

Main Responsibilities:

  • The management and safekeeping of the company’s records including, but not limited to, book-keeping, rental contracts, leases, minutes of meetings and maintenance contracts, in compliance with applicable regulations, laws and company policy;
  • The preparation and approval of budgets, capital expenditure plans, management accounts and statutory accounts for approval by the Board of Directors;
  • The management of company personnel, including professional development and performance assessments;
  • All aspects of the general appearance and maintenance of the estate grounds, buildings, gardens, garages and other common areas, including preventative maintenance plans;
  • Ensuring the ongoing provision of adequate heating and hot water supplies from the estate’s communal facilities;
  • Ensuring compliance with relevant health and safety and environment regulations;
  • With support from the relevant sub-committees, following due process for the award and management of building, maintenance and service contracts;
  • The enforcement of terms and conditions of the leases and the timely billing and collection of service charges;
  • The continuing development of positive relations between the estate office and residents;
  • The management of Courtlands’ rental property portfolio;
  • The implementation of such policies as the Board shall determine from time to time; and,
  • Plans for any future development of the estate and the delivery of best value and service for the residents.

Key competencies

  • Relevant experience in estate or facilities management, preferably in the residential sector;
  • Sound financial and analytical skills;
  • Computer literacy, and an understanding of estate related accounting issues;
  • People management skills;
  • Contract management and negotiation skills;
  • A pragmatic approach to maintenance issues, quality assurance, supplemented by a business acumen;
  • Methodical, rigorous and attention to detail;
  • An ability to delegate appropriately but also to be fully 'hands-on' when required;
  • A flexible, solution-focused approach to problem solving;
  • Strong interpersonal skills and the ability to deal courteously, fairly and resolutely with residents and external parties;
  • An ability to deal professionally with external consultants or those parties providing expertise on specific matters (legal, banking, surveying, etc);
  • Excellent team working, oral and written communications skills;
  • A self-confident, proactive and professional attitude with the maturity necessary to work autonomously and as part of a team;
  • A professional of unquestionable integrity, credibility and high ethical standards.


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