Account Manager/BDM - Software Provider, Financial Services

Job Overview

Location
London, England
Job Type
Full Time
Salary
£27,000 - £30,000 Per Year
Date Posted
14 days ago

Additional Details

Job ID
2266
Job Views
13

Job Description

Job Title: Account Manager/BDM - Software Provider, Financial Services

Location: Home-based

Salary: Competitive plus benefits

About the Role

Our client is a market leading software provider with a market leading product utelized by the top tier of banks and financial institutions globally. Specialising in business to business lending software our client is recognised as one of the premier global providers of this service.

Due to their sustained growth they now have a new opportunity for an Account Manager/BDM to look after a portfolio of their biggest clients, managing the commercial relationship with a range of internationally renowned financial service providers.

You will develop and maintain key relationships with a portfolio of customers building and delivering on strategic account development plans through a deep knowledge of your customer’s needs. You will be revenue focused, targeting cross sales and ensuring contract performance, but have a passion for delivering excellent results for your customers. You will have a curious mind, prepared to work with some complex customer organisations where it can take time and effort to establish who the key decision makers really are. You will work with colleagues across the business and will need to be comfortable operating in an IT systems-based environment to build up a sound knowledge of our client’s products and services. Strong communication skills and a positive can-do attitude are a must for this exciting position.

As the Account Manager/BDM - Software Provider, Financial Services your responsibilities will include:

  • Be the key relationship contact point for a nominated portfolio of clients at various stages of their life cycle
  • Develop, maintain and coordinate the delivery of Key Account Plans for customers in the portfolio which identify the key objectives, motivations and needs of our customers and their key stakeholders so that the business may improve its commercial position with our clients over time
  • Maximise income from a nominated portfolio of clients through various methods including cross-sales, licence sales, promotion of professional services and other initiatives
  • Responsibility for ensuring strong commercial performance of client contracts within the portfolio. Safeguarding revenue and profitability at all times. This includes addressing commercial disputes or billing issues in a proactive manner
  • Negotiate commercial matters with a nominated portfolio of clients including annual service level agreements and the sale of services and products
  • Regularly visit a nominated portfolio of clients to discuss commercial and strategic matters relevant to their relationship with the business and act as an escalation point on operational matters
  • Provide a voice of the customer within the business ensuring an awareness of your customers’ concerns and needs and that the impact the business has on them is clearly articulated

Knowledge & Experience required for the Account Manager/BDM - Software Provider, Financial Services

  • Proven ability in managing client relationships and strategic account development
  • Evidence of income generation through client relationships
  • Experience of corporate finance with a preference for knowledge of invoice finance or a related industry
  • Knowledge of IT systems in a business environment would be of a benefit
  • Foreign language an advantage although not essential
  • Establishes strong, trusting relationships with others based on being a trusted advisor
  • Enjoys creating opportunities from challenging situations
  • Good communicator, both written and verbal
  • Takes ownership of problems and uses own initiative
  • Creative problem solver
  • An enquiring mind
  • Team player
  • Self-motivated and pro-active
  • Committed to self-development

For more information about the Account Manager/BDM - Software Provider, Financial Services role please submit your CV today

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