Are you looking to kick start your career in finance?
Or have you got previous experience in Credit Control or a similar collections role?
We are looking for someone who possesses a strong attention to detail, an inquisitive mind and can demonstrate a naturally organised approach to join our Credit Control team.
What you will be doing
Taking control of designated customer accounts as directed by the Head of Credit Control.
Proactively ensure timely collection of debt in line with credit terms by telephone, letters & email chasing.
Ensure timely collection of invoices in line with credit terms by telephone, letters, and email chasing.
Manually upload invoices to client systems where required to expedite payment.
Report promptly any potential problem accounts or bad debt to Head of Credit Control.
Hold regular debt review meetings with key clients.
Work to achieve set personal and group targets in relation to cash collections, aged debt, and debtor days.
Any other ad hoc tasks as required by the business.
Maintain accurate records of communication with customers and status of debt.
Resolve invoice issues in a timely manner liaising with client, sales and other departments as required.
Raising of approved credit notes and re-invoicing where required for clients following queries and full investigation.
Allocating of credit notes or unallocated payments on the ledger as required.
Issue dunning letters and statements in line with company credit control process.
Who are we looking for
A proactive and enthusiastic approach
Strong team working and communication skills
Good organisational skills
Able to work to deadlines
Experience of Microsoft applications such as Outlook, Word, Power Point and Excel
Desired but not essential
Experience of Sage accounting or similar applications
Previous experience of a similar role
What do you need to know
Working hours are 35 per week between Monday to Friday with no weekends
Salary between £20,000 to £22,500 depending on experience
Opportunity to earn up to 20% monthly bonus for achieving personal and group targets
For the right candidate, we will consider this role as an Apprenticeship or to someone part qualified