Working week: Days to be confirmed, will include a 1-hour unpaid lunch break (35Hrs per Week)
Weekly wage: £168.35
Duration: 21 months
Key responsibilities and accountabilities are:
Create international transit documentation
Accurately enter data regarding goods being imported or exported into generic or bespoke ICT systems
Rate shipments for specific modes of transport in line with Incoterms
Book, plan and monitor international shipments - using manual or ICT systems - in accordance with the rules and regulations that apply to that area of the world and to the goods consigned
Prepare the Single Administrative Document (C88 in UK) for export (National Export System) and import declarations
Use data systems to prepare and submit the information required by customs authorities as part of the management of the international movement of goods
Produce accurate customs declarations & valuations
Use UK Trade Tariff to obtain correct information relating to commodity codes, VAT and duty and perform duty, VAT & excise calculations
Produce freight costings and invoices in line with incoterms and relevant charges
Deal with and understand the effects of currency conversion and exchange rate risks on pricing and invoicing calculations
Apply costs and revenues and is aware of desired margins
Prepare quotes for service
Demonstrate good sales/customer service skills
Obtain the relevant information from systems, or know the right organisations/departments to contact to obtain the information
Deliver high standards of customer service both on the telephone and face to face and use various forms of media effectively where necessary
Demonstrate the use of both verbal and written communication that is appropriate to the business and social cultures of customers and their staff in the overseas countries with whom you trade
Strong analytical skills and interpersonal skills (excellent telephone manner)
Willing to learn & an enthusiasm for taking responsibility for own activity, & wanting to be involved to create results in a busy & ever-changing organisation
Tenacious, & good at multi-tasking; self-motivated & able to use your own initiative
Ability to work within a team
Must have a good attention to detail
Show passion in delivering high quality work for all our clients & other members of the team
Ability to organise & prioritise workloads to meet set deadlines
Ability to remain calm under pressure, be welcoming & customer focused
Confident & outgoing personality
Polite & friendly
Flexible & adaptable
GCSEs at grades C/4 or above (or equivalent) in maths & English.
This is an entry-level role which provides the foundation knowledge skills & experience for progression into a number of career paths within the organisation. You will be a part of a strong team of performance driven colleagues.
Things to consider
Please note you may be asked to complete suitability assessments as part of the recruitment process.
Apprentice Employment Agency is acting as an Apprentice Training Agency (ATA) and will engage you for the duration of the Apprenticeship and pay your salary. You should be aware that the company/business named in this vacancy is a host employer and you will not be employed by them. Your placement may change during the course of your Apprenticeship.
Once you have applied for this vacancy, you will be contacted to arrange a 5-minute pre-screen telephone call. Please ensure you check your phone/emails regularly in order for this to take place. Failure to contact us back if correspondence is missed will result in your application being deemed unsuccessful
Please ensure you check your application for spelling / grammar errors and correct them prior to submitting as attention to detail is very important and may affect the outcome of your application
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Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). For more information please visit:
About the employer
Eurosprint Freight Services LTD is a global freight service, not only providing logistic solutions by road, but also by sea and air. This ever-expanding business focuses on providing a customer service to ensure they are a freight service you can depend on.
Birmingham, B46 1HQ
Level 3 International Freight Forwarding Specialist apprenticeship standard, which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
International Freight Forwarding Specialists are employed to ensure that the company they work for, and their clients remain compliant with all applicable customs, import and export laws and regulations. They understand customs rules, regulations and terms of trade, know where to find information and when to escalate issues. They have specific skills around customs procedures, classification of goods, allocating modes of transport and all relevant paper and electronic documentation.
International Freight Forwarding Specialists are responsible for a variety of tasks on a daily basis such as shipment bookings, creating the appropriate documents, liaison with carriers, ports and handling agents, transport requirements, sales quotations, invoicing, financial procedures as well as the many customs processes and regimes they will come across.
Clients must be kept informed proactively of progress and this requires skills and behaviours in customer service linked to an appreciation of international cultures, time zones and their effect on transit times. International Freight Forwarding Specialists have the ability to communicate effectively with people from different countries, taking account of differences in working practices