Broker Support - International Property in London - Marsh & McLennan Companies

Job Overview

London, England
Job Type
Full Time
Date Posted
3 days ago

Additional Details

Job ID
Job Views

Job Description

Broker Support – International Property - Marsh – London

The client: Marsh
Marsh is committed to helping its clients to anticipate, model, and manage threats to their businesses.
This includes data breaches, cyber risk, political instability, global and local jurisdictional challenges, directors and officers liability as well as damage to professional reputations amongst many other products and services.
We are a tight, professional and technical team of 57 insurance professionals working with all insurance products and services for our portfolio of large international property clients.
With 10 offices in the United Kingdom, Ireland, Continental Europe, Asia, the Middle East, Latin America, United States and Bermuda, our Bowing Marsh teams cover a range of Insurance products across the following areas: Property, Casualty, Terrorism, North American Property, Life Sciences and Mining.
The role: Broker Support
We are looking for an experienced Broker Support ideally from a Property background who will:
Work within a highly skilled team that specialises in managing a portfolio of existing international property clients.
Perform tasks related to the quoting, binding and servicing of new and renewal accounts to assist with serving clients
Assist with responding to client requests for information, coordinating with other departments as necessary, and clearing with Broker.
Assist in the timely production of placement slips, cover notes, and policies and in tracing payment and collecting of premiums to provide quality deliverables to clients.
What can you expect:
The Broker Support is charged with providing intimate support to Brokers and management of the placement process – new business, slips and renewals.
This extends from client/intermediary/market on-boarding, through to collection and distribution of premiums, as well as routine servicing of accounts.
This will demand an understanding of CE/Broker requirements, and clients within product lines and/or defined areas, in conjunction with technical knowledge.
As well as technical and administrative support, depending on seniority and experience, the Broker Support may be expected to deal directly, and build relationships with, clients, intermediaries and markets, in order to ensure the timely and accurate processing of placements, and comprehensive servicing.
What you will be rewarded with:

Competitive Benefits Package including: 27 days annual leave, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.

Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.

We will rely on you to:
Use significant risk expertise and knowledge of industry and carriers to develop placement solutions that meet client needs.
Implement the Placement strategy to achieve growth goals and provide exceptional client service.
Facilitate submission of coverage specifications and obtains quotes from carriers based upon the Client First Principals for Broking, being “Identify, Promote, Pursue, Handle, Continue Manage” transaction model.
Bind coverage and is responsible for the accuracy of placement binders.
Create and maintain relationships within own practice, insurance markets, clients, and underwriters to provide cohesive client service.
Interface closely with client executives and client teams to support client retention and new business production.
What you need to have:
The will to process instructions whilst working under pressure and desire to develop relationships
Relevant experience in processing slips and endorsments
Confident and articulate verbal and written communicator
Strong organisational skills and an ability to multi-task
Previous or current experience working for an Insurance Broker
What makes you stand out:
Previous experience gained within insurance as an account handler/broker support, able to calmly process large amount of work with accuracy
Comfortable with technical and/or diverse instructions from renewals to invoices via docs, presentation and endorsements
Be resilient, happy to work in a busy and demanding environment.
At ease with change as we keep growing with new clients, new acquisitions (JLT for example) and new platform
About Marsh

Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh & McLennan Companies (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh , Guy Carpenter , Mercer , and Oliver Wyman . Follow Marsh on Twitter @MarshGlobal ; LinkedIn ; Facebook ; and YouTube , or subscribe to BRINK .

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients regardless of their gender expression or identity, marital or civil partnership status, ethnic origin, nationality, age, background, disability, sexual orientation or beliefs. We are proud of our inclusive culture where everyone feels empowered to bring their whole selves to work and thrive. Learn more about our foundational values, mission and vision for the future by reviewing our Greater Good Policy .

Job Summary
Job number: R_172300
Date posted : 2022-02-18
Profession: Customer Services
Employment type: Regular


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