Insurance Broker in Croydon - Brook Street

Job Overview

Croydon, England
Job Type
Full Time
Date Posted
8 days ago

Additional Details

Job ID
Job Views

Job Description

Job Description

We`re is a leading Chartered Insurance Broker for the church, charity, not-for-profit and care sector.
Very growth focussed and expanding in these exciting times! Seeking a enthusiastic Insurance Brokers to join our team.
We pride ourselves on being a friendly caring organisation and our teams and staff do their very best to reflect that. Yes it`s insurance and yes there is a job to do but we want you to feel comfortable and able to work in a relaxed environment.
As a new starter we would like you in the office more often then not but once you`re settled in we asking for a minimum of 1 day in the office and the rest is your choice where you`d like to carry out your work.
We offer a £25-30k base salary with a realistic OTE of and extra £4k. Hoping that sounds appealing to you!
This is a superb opportunity within our existing business broking team. Our clients are primarily charities, not-for-profit groups, churches, community groups and other voluntary organisations with `social goals`. The team receives enquiries from existing policyholders by email and by telephone which they respond to; providing advice and assistance as required in a time efficient manner.
o Respond to a variety of enquiries from existing policyholders.
o Provide advice and assistance in respect of current policy covers, mid-term adjustments and renewals.
o Review renewals; obtaining quotations, using quotation systems, rating guides or by referring to insurers.
o Communicate quotations, advising the most appropriate in terms of price and cover to meet the clients` requirements.
o Discuss any additional exposures and covers to ensure that all insurance requirements are satisfied.
o If the quote is accepted, incept cover and issue confirmation of cover and any other required documentation.
o Ensure that system records are created and that the required documentation is issued to clients and insurers.
Ideally we are after someone with the right background for us.
o An insurance industry background is essential with a good couple of years being desirable.
o An awareness and understanding of FCA rules and how to comply with them is essential.
o A strong customer service focus.
o A confident telephone manner.
o Strong communication skills, both written and oral with the ability to listen and engage with people.
o Good numeracy and analytical skills.
o Robust administration skills and the ability to work accurately and consistently.
o Willingness to challenge assumptions and the ability to think "outside the box".
o An ability to work as part of a team and the ability to use your own initiative and manage your own workload.
o Preferably qualified to a minimum of Cert CII.


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