Glasgow - Commercial Broker / Underwriter in Glasgow - MW Appointments

Job Overview

Glasgow, Scotland
Job Type
Full Time
Date Posted
4 days ago

Additional Details

Job ID
Job Views

Job Description


Commercial Broker / Underwriter - Glasgow to £28/30k plus comm - £36k

Leading Insurance Organisation have a new role based in Glasgow for an experienced Commercial Broker / Underwriter

The role is within the Underwriting Department. The purpose of the role is to provide quotations for New Business and to assist the Branch and be a referral point for the Assistants. The role requires dealing with clients over the phone and via e-mail to ensure retention and sales targets are maximised, through the provision of efficient communication & negotiation skills.

* Deliver excellent customer service whilst meeting customer requirements efficiently & effectively for New Business.
* Understand the processes and procedures required to provide quotations & put forward suitable products to meet the client's demands and needs.
* Ensure that all product information provided is clear, fair, and not misleading, allowing the customer to make an informed decision.
* Calculate New Business premiums in accordance with the specific carrier's risk appetite and guidelines or liaise with insurers for all non-delegated authority business.
* Ensure that telephone calls are answered & dealt with promptly & efficiently.
* Maintain thorough and accurate records of all customer interactions.
* Identify complaints and refer to the necessary complaint handler.
* Dealing with queries by email, telephone and in person ensuring that all SLAs are adhered to.
* Required to be a referral point within the Branch.

Experience within the Commercial field is essential
MW Appointments is acting as an Employment Agency in relation to this vacancy.


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