We are the 'backbone’ for your in-store digital transformation journey. We help retailers deliver superior omnichannel customer experiences by bringing the best of digital and physical retail together. We equip Sales Associates and stores with the digital tools they need to serve and sell smarter, across the entire customer journey.
The solutions are operated by Sales Associates using a tablet-based app or self-served by customers using touch screen kiosks or their own phones via a web-based App. All the solutions are all managed by a HQ Platform.
Our core solutions Sales Assist, Omnichannel and Clienteling equip staff with instant access to product information, company-wide inventory, digital content, customers’ profiles and wish lists, through to mobile checkout capabilities. Additional add-ons such as AI-driven Styling Suggestions, Store and Customer Communications and Advanced Analytics elevate stores towards a fully integrated digital ecosystem. The use of this technology also opens the black box of in-store data so retailers can understand what actions contribute to a sale (or lost basket) in a customer’s path-to-purchase by revealing customer behaviours, staff performance and product funnels.
When clients like Nike, French Connection and Benetton adopt digital tools in their stores, they see an increase in conversion, loyalty and units per transaction (UPT). How you can expect to spend your day:
The Marketing Assistant will be working closely with the CMO to help implement certain area of the global marketing plan, specifically focused on the UK, Spanish, Italian and US markets.
The successful candidate will take ownership of the blog on the website. Initially, following the guidance of the CMO of what topics to cover, but then build a market understanding through desk research, competitor monitoring and trade newsletters to suggest topics. They will also review keyword analysis using our SEO tracker (SEMRush). Aside from content, the intern will work with colleagues in design, sales and CSM to support them with building out email communications and nurture activities using our marketing automation tool, Hubspot.
The candidate will also support the team with the running and upkeep on the company’s CRM system, Salesforce. Other marketing administrative work and desk research will also form part of the intern’s role.
The ideal candidate’s personality and qualifications:
What are the perks of working at this company?