Job Overview

Peterborough, England
Job Type
Full Time
£18,069 - £18,069 Per Year
Date Posted
1 month ago

Additional Details

Job ID
Job Views

Job Description

Position: Call Handler

Location: Peterborough
Salary: £18,069 +
Hours: Full Time, 39 hours per week Monday to Sunday 5 days out of 7

Brook Street are currently recruiting on behalf of a client based in Peterborough for a Call Handler. The client presents a spacious office with a modern and trendy feel!

We are on the hunt for confident, driven, and experienced customer service individuals.
Would you like to grow your career within the customer service industry?

The main duties of the Call Handler role are:

First point of contact for any queries and will be communicating by telephone while following a script
Providing excellent customer service and escalating any complaints where necessary
Contacting customers and updating them on their orders and deliveries
General administration duties

In return as a Call Handler we will offer you:

In-depth company training
Career progression for the right candidates
Regular company events
Car parking on site
Tea and coffee provided
Yearly salary reviews
BIG staff discounts as well as friends and family discounts
29 days holiday including bank holidays

The successful candidate for Call Handler will have:

Customer service skills (can include retail and hospitality)
Be able to stay calm under pressure
Happy to work weekends now and then as well as up to 8pm on weekdays now and then

If you think you have what it takes for this new exciting role then please apply now! For anymore details please contact Charlotte on or


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