Admin Coordinator in Catterick - Si Recruitment

We are recruiting for a Admin Coordinator to join a growing organisation in Catterick, North Yorkshire. This varied role combines client relationship management and administration. You will manage a portfolio of clients, understand their training requirements and coordinate high-quality training solutions.

Working closely with clients, trainers and awarding organisations, you will ensure training is delivered efficiently while identifying opportunities to improve services and support business growth.

Key Responsibilities:

• Manage allocated client accounts, acting as the main point of contact for training enquiries and ongoing support
• Build and maintain relationships with clients, instructors, assessors, awarding organisations and other stakeholders
• Identify and coordinate training solutions that meet client requirements
• Manage training bookings, scheduling and administration, ensuring accuracy and compliance
• Maintain accurate records and documentation across company systems
• Communicate professionally, providing clear information and updates to clients and colleagues
• Identify opportunities to promote services and support business development
• Resolve issues and contribute to continuous improvement and high service standards

Key Skills & Experience:

• Experience coordinating training programmes or qualifications within a compliance-driven environment would be desirable
• Business Administration, Customer Service or Learning & Development qualifications would be advantageous
• Strong organisational, administrative and coordination skills
• Ability to manage multiple tasks and meet deadlines
• Experience in customer service, account management or client relationships
• Proficient in Microsoft 365, particularly SharePoint

If this role is of interest, please click apply or contact Katie Kendall in the Northallerton office for further information.

Salary: Competitive, depending on experience