Sales Administrator Temp to Perm in Waltham Abbey - Hays Specialist Recruitment Limited

Your new company

A well-established and growing organisation is seeking a proactive and customer-focused Sales Administrator to join their team in Waltham Abbey. This is an excellent opportunity to join a successful business with a strong reputation in its sector, offering a varied role supporting both customers and a busy field sales team.

Your new role

Working closely with the Sales Manager and external sales team, you will play a key role in ensuring the smooth day-to-day running of sales administration activities. Responsibilities will include:

• Processing customer orders accurately and efficiently.
• Providing administrative support to the external sales team.
• Acting as a first point of contact for customer enquiries via telephone and email.
• Providing pricing information and assisting with order management.
• Conducting outbound calls to existing and prospective customers.
• Following up on sales enquiries and marketing campaigns.
• Maintaining accurate customer, product and pricing information.
• Coordinating delivery updates and resolving customer service queries.
• Supporting invoicing, credit notes and payment enquiries alongside internal teams.
• Analysing customer activity and identifying opportunities to encourage repeat business.

What you'll need to succeed

• Previous experience within a sales administration, customer service or sales support role.
• Strong organisational skills with the ability to manage multiple priorities.
• Excellent communication and customer service skills.
• High attention to detail and accuracy.
• Proficiency in Microsoft Office, particularly Excel and Word.
• Ability to work effectively within a fast-paced environment.
• Experience of CRM or ERP systems would be advantageous.
• Experience within a B2B environment would be beneficial but is not essential.

What you'll get in return

• Salary of £32,000-£35,000 depending on experience.
• Temporary to permanent opportunity with an immediate start available.
• Full-time hours: Monday to Thursday 8:00am-5:00pm and Friday 8:00am-4:30pm.
• Opportunity to join a supportive and growing business.
• Varied role with genuine long-term career prospects.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk