Job Description
As Social Community Manager you will be responsible for the day to day publishing, community engagement, and social listening across two brands. You will also be the representative of our brands online.
Client Details
My client is a multinational FMCG organisation, with HQ in London
Description
- Manage the content calendar and the planning and creation of a periodic content calendar
- Own the daily execution, scheduling and responding to posts, comments and shares
- Responsible for the timely, empathetic, and compliant community management (comments, DMs, mentions).
- Weekly social listening reports detailing category trends and brand sentiment
- Crisis identification and immediate escalation of sensitive issues
Profile
- Strong copywriting skills gained in an FMCG environment
- Experience in trend analysis, social listening tools, crisis management protocol and deep platform knowledge.
- Demonstrates high empathy, active listening, composure under pressure, and the ability to advocate for the consumer's voice internally
- Strong stakholeder management
Job Offer
Competetive day rate between £275-300 a day
Hybrid working from office in London
5 month initial contrac