Business Travel Consultant in London - Rockpool Recruitment LTD

Business Travel Consultant - Hybrid

Competitive basic salary + annual bonus | Hybrid working | 37.5 hours per week

We are recruiting for an award-winning, ambitious and growing travel management company looking to expand its UK operations team.

This is a varied role managing everything from straightforward bookings to complex, multi-sector itineraries for corporate clients. You'll join a supportive team where excellent service, accuracy and taking ownership are genuinely valued.

Business Travel Consultant - What will you be doing?

• Managing corporate travel bookings from enquiry through to completion.
• Booking flights, rail, hotels, car hire and other travel services.
• Handling changes, reissues, refunds and cancellations.
• Using your fares and GDS knowledge to provide cost-effective, policy-compliant solutions.
• Supporting travellers during urgent changes and disruption.
• Working within client travel policies and agreed service levels.
• Maintaining accuracy to minimise ADMs and billing errors.
• Supporting colleagues during busy periods.

Business Travel Consultant - What are we looking for?

• Previous business travel or corporate travel experience.
• Working knowledge of Sabre, Amadeus or another relevant GDS.
• Good fares knowledge and experience managing changes and reissues.
• Excellent communication and customer-service skills.
• Strong attention to detail and the ability to manage changing priorities.
• A positive and collaborative approach.

Experience with complex itineraries, VIP travel, invoicing or bill-backs would be useful but is not essential.

Business Travel Consultant - What's on offer?

• Competitive basic salary plus annual bonus.
• Hybrid working from SW London office.
• A permanent, full-time role working 37.5 hours per week.
• Ongoing training and career development.
• A supportive team within an award-winning and growing travel business.

If you're an experienced Business Travel Consultant looking for your next hybrid opportunity, we'd love to hear from you.