Senior Facilities Operations and Safety Manager in London - Hays Specialist Recruitment Limited

Your new company

Hays Facilities Management are delighted to be recruiting for an experienced Senior Facilities Operations & Safety Manager to join the world-renowned London-based university on an interim basis.
Your new role
This is an excellent opportunity for a Facilities Management professional with strong operational leadership and health & safety expertise to lead facilities services across a diverse property portfolio. The successful candidate will oversee operational delivery, compliance, stakeholder management, contractor performance, and facilities teams while driving service improvements across multiple locations.
Facilities Management

• Lead the day-to-day delivery of facilities management services across multiple sites.
• Manage building operations, contractor performance, cleaning, security, and soft services.
• Develop facilities policies, procedures, and operational standards.
• Support new facilities projects, refurbishments, and estate developments.
• Build strong relationships with landlords, service providers, and key stakeholders.

Health & Safety

• Lead health & safety compliance across the estate.
• Develop and implement health & safety policies, risk assessments, and procedures.
• Manage audits, inspections, incidents, and corrective action plans.
• Deliver training and promote a positive health & safety culture.
• Chair health & safety meetings and provide expert advice to stakeholders.

Leadership & Team Management

• Lead, motivate, and develop facilities staff and direct reports.
• Manage resource planning, performance, and service delivery.
• Drive high standards of customer service and stakeholder engagement.
• Support recruitment, induction, and training of team members.

Financial & Operational Management

• Manage facilities budgets, procurement activities, suppliers, and contractors.
• Ensure value for money and efficient service delivery.
• Identify and implement service improvements and operational efficiencies.
• Support strategic planning and business continuity initiatives

What you'll need to succeed
Essential

• Significant Facilities Management experience within a complex environment.
• NEBOSH or IOSH qualification.
• Proven experience managing facilities operations and service delivery teams.
• Strong understanding of health & safety legislation and compliance.
• Experience managing budgets, suppliers, and contractors.
• Excellent stakeholder management and communication skills.
• Ability to manage multiple priorities and deliver results in a fast-paced environment.

Desirable

• Experience within Higher Education, Public Sector, Healthcare, or similarly complex estates.
• Project management experience.
• Experience supporting estate developments or refurbishment programmes.

What you'll get in return

• Opportunity to lead facilities operations across a complex multi-site estate
• High-profile stakeholder engagement
• Immediate start available

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk