Service Advisor in Salisbury - Pembrook Resourcing

Service Advisor – Salisbury

£30,000 Basic Salary | £38,000 OTE

We are looking for an experienced and customer-focused Service Advisor to join a busy and successful automotive dealership in Salisbury. This is a fantastic opportunity to join a professional aftersales team, offering a competitive salary package and genuine career progression opportunities.

As a Service Advisor, you will be the key point of contact between customers and the workshop, ensuring a professional and seamless aftersales experience from booking through to vehicle collection.

• Booking vehicles in for servicing, maintenance, and repair work
• Keeping customers informed throughout the repair process
• Providing estimates and obtaining approval for additional work
• Liaising closely with technicians and workshop control
• Managing job cards, invoices, and service documentation
• Promoting additional products and services where appropriate
• Delivering exceptional levels of customer service and satisfaction

• Previous experience as a Service Advisor within the motor trade
• Strong communication and customer service skills
• Organised and able to work effectively in a fast-paced environment
• Confident using dealership management systems
• Full UK driving licence preferred
• Positive and professional attitude

• £30,000 basic salary
• £38,000 OTE
• Ongoing manufacturer and industry training
• Career progression opportunities
• Supportive and friendly team environment