Job Description
Financial Services Operations Administrator — Financial ServicesCity of London
£28,000 – £32,000 (DOE) + quarterly bonus + excellent benefitsFull time, permanent
Hybrid — 2 days WFH after probation
My client, a well-established and highly successful financial services firm based in the City of London, is looking for an experienced Operations Administrator to become the backbone of their close-knit team.
This is a genuinely varied role at the heart of a small, friendly business that prides itself on exceptional client service — and looks after its staff just as well, with a generous bonus scheme and a strong all-round benefits package.
The role
You will provide broad operational and administrative support to the Directors and wider team, including:
- Office administration: CRM data entry, AML checks, client information requests, post, phones and meeting-room management
- Finance support: income reconciliation in the CRM, assisting with monthly payroll, compliance, introducer payments and bank reconciliation
- Compliance & regulation: maintaining the compliance calendar, coordinating internal and external file checks, managing the CPD tracker and Financial Promotions register, and staying on top of regulatory updates via the compliance helpdesk
- Office & people support: procurement, client gifting, organising team socials, and assisting with recruitment, contracts, staff reviews and incentives
About you
- 1+ years in an operations or senior administration role within a regulated business
- Experience supporting or coordinating a small-to-medium-sized team
- Strong daily Excel skills, excellent numeracy, and first-class written and verbal communication
- Organised, methodical and diligent, with impeccable attention to detail and a positive, hardworking approach
Benefits (on completion of probation)
- Quarterly bonus scheme
- Private medical and travel insurance
- Gym membership
- Enhanced pension
- Annual exam allowance to support your professional development
- Hybrid working — 2 days from home
If you're a bright, organised administrator looking for a role where you'll be trusted, developed and genuinely valued, apply today or contact Joanna for a confidential chat.