Payroll Advisor in Manchester - Portfolio Payroll

Portfolio Payroll is proud to be partnering with an award-winning global SaaS business in the heart of Manchester - a forward-thinking organisation experiencing significant growth and widely regarded as one of the most progressive payroll bureaus in the UK.

This is a fantastic opportunity for an experienced payroll professional to join a dynamic, client-facing team where your expertise will genuinely make a difference.

The Role

As a Payroll Advisor, you'll be the go-to expert for a portfolio of clients, providing technically sound, commercially aware payroll advice and ensuring every interaction is handled with professionalism and care. You'll manage complex cases end-to-end, deliver training, and build lasting client relationships, all while keeping pace with the ever-evolving payroll landscape.

• Deliver expert advice on payroll policies, procedures, and UK legislation via telephone and case management
• Own cases through to resolution within SLA, logging all activity accurately on the CRM
• Provide clients with clear supporting documentation to complement the advice given
• Present training sessions and help clients get the most from the company's payroll technology
• Support clients with payroll audits, compliance reviews, and best practice guidance
• Stay current with changes in payroll legislation and proactively share relevant updates

About You

• Solid experience in payroll, ideally within a bureau or advisory environment
• Strong working knowledge of UK payroll legislation and tax regulations
• A client-first mindset with excellent communication skills and a genuine desire to resolve issues
• Confident managing a varied caseload and building rapport with clients across different industries
• Familiarity with third-party payment schedules and client-specific reporting requirements

What's On Offer

• Salary up to £32,000 (depending on experience)
• Profit share scheme
• 25 days' holiday plus bank holidays
• Birthday day off
• Pension plan and life insurance
• Employee Assistance Programme
• Bright Exchange retail and lifestyle discounts
• Company incentive schemes
• Genuine progression and development opportunities
• Modern offices in Manchester City Centre with a supportive, experienced team around you

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INDPAYN

The Portfolio Group are acting on behalf of our client in recruiting for this position.