Administrator in Walsall - Impellam

Job Description:

Title: Administrator

Contract: 6 months

Location: Walsall, UK (On-site)

Working Pattern: Full-time (Monday to Friday - 40 hrs/week - 8:30 am to 5:00 pm)

Job Overview

We are looking for a highly organised and detail-oriented Administrator to provide administrative and data management support within a busy operations team. The role involves processing data, maintaining accurate records, supporting customer enquiries, and assisting with the smooth day-to-day running of the service. This position would suit someone with excellent attention to detail, strong IT skills, and the ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities

• Accurately enter, update, and maintain data across spreadsheets, Salesforce, and bespoke systems.
• Process documentation, customer requests, and administrative records in a timely manner.
• Investigate and validate data, producing reports and highlighting discrepancies where required.
• Answer inbound calls and emails, providing professional customer service and resolving routine queries.
• Support operational teams by monitoring records, updating information, and reallocating work where required.
• Operate the weighbridge system, processing tickets and maintaining accurate records.
• Organise meeting rooms, welcome visitors, order stationery, and provide general office administration support.
• Assist with ad hoc administrative projects and ensure compliance with company procedures and Health & Safety policies.

Skills & Experience

• Previous experience in administration, data entry, or office support.
• Excellent attention to detail with strong accuracy when processing data.
• Proficient in Microsoft Office, particularly Excel, and confident using databases or CRM systems.
• Strong organisational and time management skills with the ability to prioritise workload.
• Good communication skills and a professional telephone manner.
• Able to work independently and use initiative in a busy environment.

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.