Flexible Area Supervisor
?? Multi-Site Role
?? Pareto FM
?? Full-Time
Pareto FM is looking for a proactive and adaptable Flexible Area Supervisor to support the delivery of soft services across a diverse portfolio of client sites. This role would also suit a senior cleaner , or a team leader
This is a varied, hands-on role providing operational support to Regional and Account Managers, helping to ensure service excellence, compliance, and continuity across multiple contracts. You'll work across a range of environments, providing cover, supporting teams, conducting audits, and helping maintain the high standards our clients expect.
This position offers the opportunity to work across a variety of prestigious sites, including Historic England, Dematic, XCT, and other unique locations set within some beautiful surroundings.
The RoleAs a Flexible Area Supervisor, you'll provide support across multiple sites, stepping in where needed to ensure services continue to run smoothly. You'll work closely with site teams, managers, and clients, helping to maintain operational standards, support compliance, and drive continuous improvement.
This is an ideal opportunity for someone with a strong soft services background who enjoys variety, autonomy, and working with different teams and environments.
What You'll Be DoingProviding operational cover for holidays, sickness, and absence across multiple client sites
Supporting Regional and Account Managers with day-to-day contract delivery
Conducting regular site inspections to ensure standards are maintained
Ensuring teams have the required equipment, uniforms, and consumables
Identifying service delivery issues and supporting corrective actions
Carrying out monthly audits and providing feedback to site teams
Supporting the maintenance of site documentation, including Site Bibles
Assisting with updates to RAMS, SSOW, COSHH, and compliance records
Promoting Health & Safety best practices across all sites
Delivering toolbox talks, inductions, and supporting training activities
Reporting accidents, incidents, and near misses in line with company procedures
Supporting Portable Appliance Testing (PAT) coordination where required
Monitoring SmartTask usage and supporting accurate timekeeping
Building positive relationships with clients, colleagues, and contractors
Supporting continuous improvement initiatives across the region
Previous supervisory experience across multiple sites
Experience within cleaning, soft services, or facilities management
Strong organisational and time management skills
Good understanding of Health & Safety requirements
Strong IT skills, including Microsoft Office
Full UK driving licence
Excellent communication and interpersonal skills
Experience using cleaning machinery such as scrubber dryers, buffers, and i-mops
Facilities Management or Cleaning-related qualification
IOSH or equivalent Health & Safety qualification
Relevant NVQ qualification
Flexible and adaptable with a hands-on approach
Comfortable working across multiple locations and environments
Professional, approachable, and customer-focused
Able to work independently and use initiative
Strong attention to detail and commitment to quality
Confident supporting and motivating operational teams
Passionate about delivering excellent service standards
Varied role working across a diverse portfolio of client sites
Opportunity to work within unique and prestigious environments
Strong support network from Regional and Account Managers
Ongoing training and development opportunities
Opportunity to make a visible impact across multiple contracts
Be part of a growing facilities management business committed to service excellence
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