Operations Administrator
Are you an organised, customer-focused and looking for your next challenge? We are seeking a dedicated Operations Administrator to join our client's dynamic team.
In this role, you will:
• Manage queries from start to finish, liaising daily with clients
• Deliver exceptional customer service, building strong relationships with all stakeholders.
• Ensure timely responses to queries in line with contractual Service Level Agreements
• Coordinate engineers’ diaries and schedule planned works.
• Arrange and manage bookings for sub-contractors.
• Monitor contractor and engineer performance, providing regular updates to all relevant parties.
• Handle invoicing tasks, including raising and signing off purchase orders.
• Raise work orders and assign them to operatives efficiently.
• Collaborate closely with contractor managers, operatives, and supervisors.
• Produce Risk Assessments and Method Statements
About you:
• Proven experience in administration, ideally within a similar industry.
• Strong organisational skills with the ability to work in a fast paced environment and manage multiple tasks effectively.
• Excellent communication and interpersonal skills.
• A proactive, problem-solving mindset with a focus on customer satisfaction.
• Familiarity with managing schedules, invoices, and contractor relationships.
• A keen eye for detail and a commitment to maintaining compliance.
Why Join?
• Be part of a supportive and professional team.
• Opportunities for personal and professional growth.
• Competitive salary and benefits package.
If you are ready to take the next step in your career, within a family run business, then this could be just the role for you!
Apply now for immediate consideration!
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By submitting your CV for consideration, you are consenting to its retention for the purpose of securing you work. Any information you provide in response to this advertisement will be subject to the protection of GDPR, our policy for which can be found at our company website