Customer Services MAT Cover in Sutton Coldfield - Elite Personnel

Our client is seeking a proactive and customer-focused Customer Service Coordinator to join their busy Sutton Coldfield office. This opportunity is ideal for someone who enjoys administration, customer interaction, and working as part of a collaborative team.

In this role, you’ll provide essential support across customer service, order management, and internal coordination, helping ensure day-to-day operations run smoothly. Temporary role for 1 year, 9am-5pm, paying £15.

Main Responsibilities

• Managing and processing customer orders through SAP systems
• Coordinating deliveries and supporting logistics planning
• Responding to customer and partner queries via telephone and email
• Updating and maintaining customer account information and internal databases
• Handling returns, complaints, and credit note administration
• Supporting the UK sales team and liaising with internal departments
• Assisting with additional team projects and administrative duties when required

We’re Looking For Someone Who:

• Has previous experience within an office, administration, or customer service environment
• Has a positive, self-motivated attitude and enjoys taking initiative
• Communicates confidently and professionally with customers and colleagues

This is a great opportunity to join an established business where you can develop your skills and become a valued member of the team.

Please note: We will require a copy of your UK right to work documentation before an application can be progressed.

Due to the unprecedented volume of response we are currently receiving regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 48 hours, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.