Commercial Coordinator in Bristol - Shorterm Group

Role: Commercial Coordinator
Location: Bristol (Onsite)
Salary: £30,000 per annum DOE

Reporting to the Commercial Manager, the Commercial Coordinator sits at the heart of the Commercial team, acting as the face of Broadway to both customers and suppliers. They ensure customer requirements are understood internally and that supplier orders are delivered on time and in full. The role also maintains close ties with the Business Development team to stay aligned with future pipeline and strategy.
Responsibilities:
* Managing customer communications
* Maintaining accurate data and systems
* Working closely with production teams to balance the order book and monitor delivery performance
* Negotiating order book changes
* Proactively addressing delivery risks
* Responding promptly to customer concerns
* Attending meetings and progress reviews as required
* Manages supplier scorecards
* Keeps accreditations up to date
* Oversees raw material receipt
* Handles onboarding of new suppliers, from appraisal through to system setup
On the supplier side, the role covers raising and managing purchase orders for:
* Raw materials
* Sub-contract suppliers
* Tooling and consumables
With a focus on on-time, in-full delivery, responsibilities include:
* Conducting regular order book reviews
* Mitigating risks to delivery schedules
* Resolving quality issues
* Maintaining clear communication with internal stakeholders

Experience
* Experience managing customer communications (email, calls, account updates)
* Handling customer complaints and resolving delivery or quality issues
* Building and maintaining strong relationships with clients and internal stakeholders
* Leading or contributing to review meetings and progress updates
* Raising and managing purchase orders along with Negotiating changes to orders, schedules, or delivery expectations
If suitable, please apply or contact