General Administrator in Croydon - SER (Staffing) Ltd

Job Title: General Administrator
Location: Croydon
Salary: £26,000 - £28,500 plus pension and 28 days holiday including statutory days

About Us

We are a growing and reputable Water Hygiene company providing essential compliance and safety services to commercial and residential clients across the region. Our team is committed to maintaining high standards in water safety, customer service, and operational efficiency.

Role Overview

We are seeking a highly organised and proactive General Administrator to support our day-to-day office operations. This role is ideal for someone who enjoys working in a fast-paced environment and can manage multiple tasks while maintaining accuracy and professionalism.

Key Responsibilities

• Handling incoming calls and emails from clients and engineers
• Assist with scheduling jobs and coordinating engineer diaries when needed
• Preparing and updating reports and compliance documentation
• Maintaining accurate customer and job records in internal systems
• Assisting with quotations and general administrative paperwork
• Filing, scanning, and document management
• Supporting the management team with general office tasks
• Ensuring smooth communication between office staff and field engineers

Requirements

• Previous administrative experience (preferred)
• Ideally you will have a background in Water Hygiene or Asbestos
• Strong organisational and time-management skills
• Good knowledge of Microsoft Office (Word, Excel, Outlook)
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• High attention to detail

How to Apply:
Please contact Becky Kerridge on or simply send your CV to the listed email.

"SER-IN"