Helpdesk Engineer in London - Education Support Professionals Ltd

Helpdesk Engineer – (Including some Saturday Mornings)

Leading independent school in Central London location is looking for a valued IT technician in their customer facing support function.

Working from a collaborative IT helpdesk, and with a range of other technical colleagues, you will be providing mostly 1st and ideally some supported 2nd line calls, relatively quickly.

The school has good IT and AV technology in place, and the ideal candidate will already have 1+years of experience supporting 365, hardware like Windows laptops and ipads, audio visual kit, printers and other networked devices. Experience with Intune and Jamf would be highly advantageous.

You’ll be able to expand on your already developed customer service skills, whilst learning from colleagues and utilizing their in house and 3rd party training.

Benefits for this IT Engineer role include:

Starting salary of £30-35K

Full-catered meals

Continuous CPD

Generous pension (up to 15% employer / 7.5% employee)

25 days plus discretionary Christmas break

Access to school gym and other facilities

Medical insurance

Cycle to work or season ticket loans etc

As part of a team of 3, this particular role includes 20 Saturday mornings to support Saturday classes. This means a corresponding day off during the week, so that hours are always 35hrs a week. This is an essential requirement of the role, as is being onsite and successful completion of their safeguarding procedures.

Get in touch asap, interviews likely to be held w/b 23rd OR 30th March