Account Handler in Exeter - Appcast Enterprise

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.  
Overview

Join our vibrant and dynamic mid-corporate team at Gallagher's Exeter office.

Here, you'll be part of a fast-paced, high-energy environment where ambitious professionals come together to make a difference.

At Gallagher, we believe in fostering growth, innovation, and collaboration. You'll have access to comprehensive training, mentorship opportunities, and a clear path for career advancement. This is your chance to work alongside industry experts and contribute to shaping the future of insurance solutions.

How you'll make an impact

As an Account Handler, you'll play a key role in managing a diverse portfolio of clients, ensuring their insurance needs are met with precision and care. You'll handle policy renewals, process mid-term adjustments, and respond to client queries, all while delivering exceptional customer service. Collaborating closely with internal teams, you'll ensure seamless service delivery and build strong relationships with clients, insurers, and stakeholders.

Your day-to-day will involve staying updated with industry trends and regulations, assisting in client retention strategies, and supporting Account Executives and team members. This is a role where your contributions will directly impact our clients and the success of our team.

About You

Here's what you'll bring to the role:

• Experience in a similar role, ideally with cross-class risks, e-trade package risks, and motor insurance.
• Knowledge of the waste recycling and haulage sectors is a plus.
• Strong organisational skills to manage tasks effectively and meet deadlines.
• Clear and professional communication skills, both written and verbal.
• A proactive and motivated approach to work, with a desire to grow within Gallagher.
• A commitment to professionalism and ethical conduct.
• Eligibility to work in the UK.

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Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (i