Client Engagement Advisor in Birkenhead - NC Associates

Client Engagement Advisor
Permanent / Birkenhead / £25,000 + Commission (OTE £35,000)/Office-Based / Excellent Career Development Opportunity

I am currently working with a well-established energy and utilities consultancy that supports UK businesses in reviewing and improving their energy arrangements. Operating within a growing and essential sector, the company focuses on providing expert advice and long-term value to its clients.

They are now looking to appoint a confident and motivated Client Engagement Advisor to join their office-based team. This role is focused on client contact, relationship building, and qualifying interest- non closing roles. You will be responsible for engaging business decision-makers, gathering accurate information, and passing qualified opportunities to senior consultants who manage the consultation process end-to-end.

This position would suit someone who enjoys speaking with people, building rapport, and working towards clear performance targets in a supportive environment.

• Competitive basic salary
• Uncapped commission structure
• Realistic OTE of £35,000+
• 25 days annual leave plus bank holidays
• Ongoing training, coaching, and development
• Clear and achievable career progression
• Opportunity to develop knowledge in a growing industry
• Monthly and quarterly individual and team incentives
• Regular staff events and social activities
• Workplace pension
• Supportive, ambitious, and energetic working culture

• Proactively contact UK businesses to introduce the company and its consultancy services
• Engage with decision-makers to assess interest and suitability
• Generate qualified leads for senior energy consultants
• Consistently meet and exceed agreed activity and performance targets
• Maintain required outbound call and engagement levels
• Build rapport quickly and professionally with prospective clients
• Work in line with call guidelines and compliance procedures
• Accurately capture and record client information on internal systems
• Ensure a smooth and detailed handover of qualified opportunities
• Maintain a positive and professional approach on every interaction
• Continuously build product and industry knowledge through training
• Work independently while contributing positively to the wider team

• Ideally 1 year B2B sales experience or 2 years B2C sales experience
• Strong communication skills, both verbal and written
• Confident and professional telephone manner
• Comfortable speaking with business owners and senior decision-makers
• Ability to think on your feet and handle objections appropriately
• High attention to detail when qualifying and recording information
• Target-driven and comfortable working towards KPIs
• Self-motivated with good time management skills
• Experience within a structured sales or call environment is beneficial but not essential
• Full training provided for candidates with the right attitude and mindset

This is a fantastic opportunity to join a business that genuinely invests in its people, offers clear progression opportunities, and provides a strong platform to build a long-term career within a professional sales and consultancy environment.

We are committed to diversity and inclusion. We welcome all applicants of identity, personal characteristics, or background.