Marine Claims Manager in London - Hays Specialist Recruitment Limited

Your new company

A growing London-based Lloyd's Insurance Broker operating within the Lloyd's and London Market is seeking an experienced Marine Claims professional to join their expanding team. The organisation is strengthening its Marine division due to increased demand and portfolio growth across Cargo, Specie, Hull and Liability classes.

This is a key hire within a collaborative and forward-thinking claims environment, offering long-term development and involvement in shaping the future of the team.

Your new role

You will manage a broad portfolio of Lloyd's Marine claims, with a particular emphasis on Cargo and Specie, while also handling Hull, Liability and other general Marine losses as required. The role involves full cradle-to-grave claims management, including investigation, coverage analysis, negotiation and settlement of complex and technical marine claims.

You will work closely with brokers, underwriters, surveyors and third-party experts to ensure high-quality claims outcomes and will act as a key reference point within the Marine Claims function. The position offers significant autonomy, involvement in claims strategy and process improvement, and the opportunity to contribute to wider Marine business initiatives.

What you'll need to succeed

To succeed in this position, you must bring proven Lloyd's Market Marine Claims experience, ideally with strong technical capability in Cargo and Specie. Additional experience across Hull, Liability or general Marine classes will be highly advantageous. You will need a solid understanding of marine wordings, international exposures and London Market practices.

Strong communication and negotiation skills are essential, along with the ability to manage complex losses and maintain effective relationships with key market stakeholders. A proactive, organised and collaborative approach will be crucial, as will the confidence to operate independently and take ownership of your caseload.

What you'll get in return

You will receive a competitive salary dependent on experience, along with a full benefits package. The role offers a hybrid working model, requiring three days per week in the London office. You will also benefit from joining a supportive organisation with genuine scope for progression, increased responsibility and future leadership opportunities as the Marine portfolio continues to expand.

What you need to do now
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