Assistant Building Manager in Birmingham - The People Pod

Assistant Building Manager

Premium Residential Living - Birmingham

Up to £32,000 + Excellent Benefits & Career Progression

About the Role & the Building

We're exclusively recruiting an Assistant Building Manager for a brand-new, high-profile residential development in the heart of Birmingham city centre. This waterfront development forms part of a wider premium residential portfolio and represents the next generation of modern urban living.

Designed around resident experience, lifestyle and community, the building combines contemporary homes with exceptional shared amenities and a strong service-led culture.

This is a fantastic opportunity to join a well-respected global property group. You'll be given structure, training and progression opportunities to build a long-term career within premium residential living.

What You'll Be Responsible For:

• Support the day-to-day operation of the building alongside the Building Manager
• Deliver exceptional customer service to residents and guests
• Act as lead on-site contact in the Building Manager's absence
• Support recruitment, training and development of on-site teams
• Manage compliance documentation, reporting and internal audits
• Prepare, raise and track purchase orders
• Support HR processes including investigations, reviews and escalation procedures
• Coordinate rotas, shift cover, payroll preparation and leave requests
• Oversee building inspections, housekeeping coordination and maintenance logging
• Support front desk operations, resident move-ins and move-outs

What We're Looking For:

• Proven experience in premium customer service environments
• Strong organisational and leadership capability
• Excellent communication and interpersonal skills
• Calm, structured and confident under pressure
• Technologically confident with operational systems
• Strong attention to detail and process management
• Adaptable, resilient and proactive mindset
• Experience supporting teams and operations
• Administrative confidence (Excel experience beneficial)
• A genuine passion for service-led residential living

Ideal candidates may come from sectors such as:

• Build-to-Rent (BTR) / Residential Property Management
• Hospitality, Hotels or Luxury Service Environments
• Student Accommodation (PBSA)
• Senior Concierge / Front-of-House Leadership
• Facilities or Premium Customer Experience Operations

What You'll Get In Return:

• Competitive basic salary up to £32,000
• 28 days holiday including Bank Holidays (pro-rated)
• Your birthday off each year
• Company pension scheme
• Employee discount platform
• Recognition programmes and team events
• 24/7 Employee Assistance Programme
• Structured development, training and progression pathways

This role also includes a comprehensive onboarding programme, hands-on involvement in pre-mobilisation activities, and tailored training to support your progression into senior operational roles.

We've supported many professionals within this group who have progressed into Building Manager, Operations Manager and senior leadership positions, making this a genuine long-term career opportunity.