Conduct Risk Analyst in London - Hays Specialist Recruitment Limited

Your new company
A leading international speciality insurer is seeking a Conduct Risk Analyst to join its expanding Compliance team. The organisation is recognised for its strong market presence and commitment to delivering high-quality service to clients.
Your new role
In this position, you will support the delivery of the Conduct Risk and Compliance framework, with a strong focus on complaints management and regulatory reporting. You will manage complaints from receipt through to resolution, ensuring cases are fully investigated, outcomes are agreed with business units, and all records and reporting requirements are maintained accurately.You will also assist with Conduct Risk and Lloyd's regulatory returns, contribute to risk assessments, thematic reviews, and internal audits, and help produce Conduct Risk management information and commentary. In addition, you will support Consumer Duty activity by contributing to product assessments, outcome reviews, Fair Value work, and communication with internal and external stakeholders.
What you'll need to succeed
To succeed in this role, you will bring at least two years' experience managing complaints from start to finish, along with strong communication skills and the confidence to engage effectively with stakeholders across the business. You will demonstrate excellent attention to detail, strong analytical and investigative abilities, and proficiency in Microsoft Office. Experience within the London insurance market and knowledge of UK Conduct Risk would be advantageous.

What you'll get in return
You will join a dynamic and supportive organisation offering a competitive salary, a strong benefits package, and opportunities for professional development within a growing Compliance function.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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